Book Talk: HK Foreign Correspondents’ Club

February 21st, 2010

1Last month, I went on a small book tour that took me through a number of East Asian cities. It was an enjoyable trip, mostly because it gave me the chance to meet a number of interesting people with shared interests in business and China. I spoke at several chambers of commerce, gave talks at universities. One of the highlights of the journey was speaking to a full house at the Foreign Correspondents’ Club in Hong Kong. Been putting off posting the video they captured of the luncheon event on Jan 21, but at the insistence of a some others the link is here online.

admin China

Tainted Drywall Case Goes To Trial, Missing Defense

February 19th, 2010

One day before a landmark trial in the case of bad drywall from China, the defense has bolted:

Less than 24 hours before a potentially historic tainted drywall case was to commence — one that will determine the procedures for fixing houses — the Chinese company that was to provide the manufacturers’ defense shocked participants by dropping out.

U.S. District Court Judge Eldon E. Fallon will proceed with the case, but with Chinese manufacturer Knauf Plasterboard Tianjin Ltd. Co. out of the picture, there will be no defense cross-examination and no defense witnesses. The witnesses lined up this week to testify for the company will be sent home.

The tainted drywall case is one of the more serious involving quality failures out of China. Total damages are estimated to run $15 billion to $25 billion, making it a “Katrina II” for the US Southeast.*

One of the problems associated with product failures out of China has been the difficulty with which victims are able to obtain justice through the courts. To date, there has been no definitive explanation for bad drywall, other than to suggest that it was “fake” drywall. Some have guessed that the product was manufactured with an organic substance in which bacteria could thrive.

While some are in denial and everyone waits for answers to questions and solutions to problems, some groups are doing what they can to help those affected. Palm Beach County property owners who’ve found themselves stuck can at least look forward to a 70% discount on their property taxes.

_________

* Hurricane Katrina damages were estimated at $125 billion.

admin China

China Won’t Revalue Currency — Look For Another Move Instead

February 17th, 2010

Many believe that China is on the verge of a major currency appreciation, and much has been made of comments by Jim O’Neil, chief economist at Goldman Sachs:

O’Neil thinks the Chinese could allow the yuan to strengthen by as much as 5%. “I have a strong opinion that they’re close to moving the exchange rate,” O’Neill said in a telephone interview from London after China’s central bank told lenders on Feb. 12 to set aside larger reserves. “Something’s brewing. It could happen anytime.”

Agreed that something is afoot, but I don’t believe it’s going to be a simple currency revaluation. Since I haven’t been wrong too often, maybe it’s time I went out on a limb. Here is what I expect: China will announce a major shift in economic policy, and that shift will have little (or nothing) to do with the currency exchange rate. China’s economic policy shift will please the U.S. a little, while satisfying its own people more. Any new economic policy introduced will have far less to do with an attempt to rebalance the global economy. It will have instead more to do with an effort to reduce wealth disparity in China.

Wish that I had the time here to go into a more detailed explanation, but suffice it to say that while the economic stimulus has led to fast GDP growth, too many of China’s laobaixing have been left out.  Many in the U.S. believe “China is in a bubble.” This may be the case, but it is not a sentiment shared by average Chinese. In South China, compared with a couple of years ago, the buzz has gone, and people are no longer as optimistic as they once were. There’s more grumbling about corruption. Macroeconomic numbers suggest rocketing growth, but on the ground there’s this odd feeling that the air has been let out of the tire.

The Chinese government has a sense of it I think, and official comments made just prior to Chinese New Year were probably meant to address this malaise. The big question is, what kind of economic policy will have the effect of lifting prospects for average Chinese? Currency appreciation is a too-blunt tool applied to a sophisticated problem. For a number of reasons, it was also the wrong time for the Obama administration to push for such a revaluation (and the way it was done, let’s not go there). America wants currency appreciation because it wants China to purchase more American goods. If that’s the case, the answer might actually lie in in getting more disposable income into the right Chinese hands.

Let’s see what China announces…

admin China

WSJ Oped: Quality Scandals In China & Japan

February 9th, 2010

Wall Street Journal published a piece I wrote for their Opinion Asia section. One of the points of the article is to provide a distinction between quality problems out of Japan and those from China.

Even as Toyota is getting much press for its problems with accelerator pedal assemblies, I find the melamine case far more disturbing, because (a) it involved an artful attempt to circumvent third party controls, (b) it was an activity practice by a large group of unscrupulous actors, and (c) because those who were engaged in the most recent milk powder cases knew precisely the harmful health effects of melamine.

Making matters worse has been the government’s wrongheaded response. Beijing reacted to this year’s melamine scandal with a heavy-handed cover-up. Chinese journalists have been warned not to report details surrounding milk cases. Parents of children sickened by melamine-tainted products who have attempted to organize themselves to protest or seek compensation risk being sent to jail for “social disruption.”

China’s state-directed legal system has failed to provide justice to victims. The government meted out severe punishment to only a small number of perpetrators engaged in the distribution and production of poisoned milk—two were executed—and a far greater number were let off the hook. China’s response to past scandals has been to protect industry with a government shield, so no one should be surprised when fraud recurs in such an environment.

At this time, many are looking at what’s happening to Toyota and saying, “Japan has problems, too.” The suggestion in this article is that such a view is misguided. Even with Toyota’s major recall, Japan ought to be seen as an example for all that China might accomplish in the next few years, and here I am thinking about a culture that values quality for its own sake and an incredible attention to detail, an economy that values building market share and long-range opportunities over get-rich-quick schemes.

admin China

Toyota’s Massive Recall — Made in China?

February 1st, 2010

Toyota’s recent recall of 4.2 million vehicles has been pretty dramatic, and the media has pitched this story as one that highlights quality problems outside of China. This recall is going to tarnish Japan’s image as a producer of quality products, they say. China is not alone, Japan is having its own quality control crisis!

The company responsible for sourcing the faulty accelerator pedals, CTS Corporation, is American, which suggests an American quality crisis, not one that is Japanese. It made me wonder anyway when the media was going to connect the dots by telling us whether CTS was sourcing the product overseas. I’ve been waiting for days for this information: Where were those accelerator pedals actually made?

My suspicion – not yet confirmed – is that the accelerator pedals were “Made in China.” One reason for guessing this is that the recall directly affected cars produced in China. It seems unlikely that the United States would make a part like this and ship it to China, a low-cost producer. It seems somewhat more likely that an auto assembly plant in China would want to source the component close to home (given the price advantage, and proximity) – and that if China were a place to source accelerator pedals, then these components were likely shipped to auto plants around the world.

And then there was the list of 200+ pedal accelerator suppliers that I found on Alibaba.com this morning. On its own, not a compelling piece of evidence, perhaps, but at least a suggestion that China does in fact produce such assemblies in great volumes. And here’s another detail: CTS Corporation’s largest manufacturing facility outside of the United States is located in China.

More than anything, what’s convinced me is the media spin. Too many in the press have taken the opportunity to jump on Japan’s case. And what really set off an alarm has been the way in which Chinese officials commended Toyota on a fine job of “handling the crisis.” Here’s a piece of advice you can put in your pocket: Anytime you see Chinese government officials praising the Japanese when they have the opportunity to slam them, be on guard.

China on Friday welcomed moves by Japanese auto giant Toyota and Ford of the United States to recall or suspend production of some cars due to safety risks…China itself has been criticized worldwide for a raft of product safety scandals in recent years involving dangerous foods, and toys with its manufacturing industry being blamed as poorly regulated and corrupted.

Don’t know why China is sweet on Japan when it tends to be tough, but here is a press release, available at CTS Corporation’s website, which points to the geographical source of the accelerator pedals:

CTS Corporation (NYSE: CTS) today announced that CTS Automotive Products has been awarded a $22 million production program for its Electronic Throttle Control (ETC) Accelerator Pedal Modules from a major Japanese vehicle manufacturer…CTS recently won the North American business for this same platform of this popular model and is working towards penetrating additional wins for this platform in Europe. The pedal modules will be manufactured in Zhongshan, China with the first deliveries starting in 2011.  Revenues from this award are expected to reach approximately $22 million over the five-year life of the program.

Japan has built a strong reputation for quality that is well deserved, and it is unfair that the press has taken the position that the accelerator modules are a “Japanese problem.” We don’t know yet whether the faulty parts originated in China, but it seems likely.

Toyota is facing its fifth auto recall in China, and I now wonder how many of these cases are really a “boomerang effect” involving China-made parts. It raises an interesting question anyway: If Japanese companies are incapable of ensuring the quality of products they have made in China, then can anyone else be expected to do so?

admin China

Getting China Right, And Getting It Right Early

January 21st, 2010

Time Magazine has published a piece in which Jim McGregor remarks that foreigners are “angry and disillusioned.” There has been a lot of this sort of talk in the media these past few days. In the wake of the Google case, many are suggesting that things are changing in China. There has been a paradigm shift, and a number of pundits would like to take credit for taking the country’s pulse.

I would instead like to take credit for predicting the future.

It’s been almost two years since I wrote my piece on profit zero for Far Eastern Economic Review, an article in which I was clear in suggesting that things were changing in China — and for the worst. I was specifically referring to the new way in which Chinese were looking at those foreign companies and countries that helped bring China to where it is today. This idea about a changing, chilly attitude was not empty talk or a shot in the dark, but a conclusion based on experience. Go ahead and read what I wrote in March 2008:

Foreign companies invested large sums while dreaming of enormous potential, and China benefited as foreign investment accelerated domestic growth. One of the big questions going forward is whether the government will allow foreign companies to compete unfettered, or whether they will burden foreign firms with increased taxes, regulation and the unequal enforcement of laws that were meant to apply to foreign and domestic firms in equal measure. China has been more open than either Japan or Korea at comparable stages in economic development—but one has the sense that profit zero will play out on the macro scale, that the day will come when the nation will come to see the work of foreigners as largely done.

My editor on the piece (not the editor-in-chief of the publication) questioned my conclusions. Others who read the article after its publication thought I was out of my mind. You have to remember that in early 2008, publications like Time were busying themselves by talking up China’s “rising middle class.” Articles on the big opportunity in China made me think instead of Western greed. Look at where we are today anyway — precisely where we are (i.e., Google) — and ask whether what I wrote above was not at least a little prescient!

Again, the article was written two years ago.

In my book, Poorly Made in China, I developed the theme further, suggesting that the importer-supplier relationship might be seen as an allegory for US-China relations. I made the controversial claim that “wealthy companies” in China tend to behave worse than “poor companies,” and that China as a nation will become more difficult to work with as it rises. This is the opposite of what US politicians and business leaders predicted in the early 1990s when the decision was made to delink human rights and other reforms in China with the economic opportunity at hand. I was early, if not first, in making certain, related claims.

It is important to make a distinction that while I suggested doom and gloom, I’m not talking about China collapsing under the weight of Communism. This conclusion was what we got from Gordon G. Chang in his book, The Coming Collapse of China. You want find echoes of these conclusions in James McGregor’s own book, One Billion Customers.

Financial Times ran a piece by Gideon Rachman, in which the journalist also seemed to be cribbing notes. Rather than quote what he’s written, I’ll link over to his piece and then supply a complete excerpt from the conclusion of my book. When I wrote the section below, there was no “Google case” to use as a springboard, or as evidence. I was not a newspaperman who came to conclusions through brief interviews, and from scanning blogs. My thoughts on the situation were based on real-life experiences in business. Make of it what you will, this is the end of my book (the last page):

“When the United States pushed for greater levels of bilateral trade with China in the 1990s, it was under the assumption that China would become easier to work with as it rose to prosperity. If the importer-manufacturer relationship has shown anything, though, it is that the opposite is true. As Chinese manufacturers have grown bigger and wealthier, they have managed to find — and to exercise — more leverage in their relationships with buyers.

The manufacturer-importer relationship can be seen as an allegory for the future of relations between the United States and China, and one of the challenges going forward will be learning how to engage China. Some leaders feel that they have only the political past to use as a guide; but in fact, they have many microcosmic examples to take from business, and in those models can be found an appreciation for a variety of strategies and tactics.

When it comes to free trade, taking a backward step is many orders of magnitude less desirable than not moving forward toward increased levels of openness. During the Clinton Administration, when Most Favored Nation status for China was debated in Congress, there was a chance for the United States to hold out for political and economic reform in China, but the opportunity was lost.

Improved structural conditions made possible then might have more appropriately set the stage for stability going forward. Instead, American politicians and business leaders rushed headlong into greater levels of interdependency with China, a nation whose reliability is questionable.

This decision, to fling open wide the doors of trade with China — before we were ready, before China was ready, before we understood what we were getting into; an action motivated by our own greed — this decision more than anything else was the one thing related to China that was truly poorly made.”

No matter whether you are a reporter, an executive, a politician or an investor — there is a value in getting certain things right, and in getting them right early. There is risk in taking a contrarian view, and reward in validation.

One final note. I am in the middle of a book tour through Asia. Having completed a number of successful talks in Thailand and Hong Kong, I will soon be speaking in Singapore. One of my talks there is closed to the public, the other is open. Outside of these talks, I am meeting with journalists and others who have asked to speak with me. If you are professionally involved in the subject of China and would like a more detailed explanation of anything I’ve written, welcome to drop a line. I’ve been enjoying discussing my book while on the road. As always, welcome dialogue on this very important topic.


admin China

Best Book of 2009 — Two More Lists

December 12th, 2009

iInc. just published their list of “Best Books for Business Owners of 2009.” Poorly Made in China was selected and turned up alongside some great books, including Outliers: The Story of Success by Malcolm Gladwell, How the Mighty Fall by Jim Collins, and I Love You More Than My Dog by Jeanne Bliss.

This is the third time that the title has made a best-books list for the year. The Economist was the first, and the second appearance was at Investopedia, which is owned by Forbes.

admin China

Best Book of 2009

December 9th, 2009

econ2The Economist just published its “Best Books of 2009,” and a certain small book on China has made the list.

Poorly Made in China is in excellent company. The three other titles in the economics and business section of the list include Too Big to Fail by Andrew Ross Sorkin, Lords of Finance by Liaquat Ahamed, and How Markets Fail by John Cassidy.

It is a wonderful distinction. Thanks to all who offered notes of congratulation.

admin China

Abraham Lincoln & China

November 13th, 2009

l41Barack Obama is scheduled to visit China next week, and in advance of his visit, Beijing has chosen some unusual words. To gain support for a political agenda, which includes efforts in Tibet, Chinese authorities are reminding BHO that he is black:

“He is a black president, and he understands the slavery abolition movement and Lincoln’s major significance for that movement…[We] hope that President Obama, more than any other foreign leader, can better, more deeply grasp China’s stance on protecting national sovereignty and territorial integrity.”

The comments came from Qin Gang, a Foreign Ministry spokesman, and the media is making much of what has been said — especially this invocation of Abraham Lincoln. While the reference seems fresh and unusual, I’m afraid to say that it’s old news.

I am here thinking of Zhu Rongji’s historic visit to the United States in April 1999. During that trip, ZRJ, then Premier of the People’s Republic of China, and President Bill Clinton gave a press conference. They stood together, going back and forth over various issues. At one point, Taiwan came up. Zhu unexpectedly broadsided Clinton in front of the media by connecting the Civil War with its significance on the Taiwan question. I’ve been unsuccessful in retrieving the video, but I did manage to find a quote:

“Abraham Lincoln, in order to maintain the unity of the United States…resorted to the use of force….so, I think Abraham Lincoln, president, is a model, is an example.”

Bill Clinton’s characteristic cool was broken by the mention of Lincoln. In the press conference, he could be seen fumbling for an appropriate response. If memory serves, he may have appeared agitated. Journalists trying to place next week’s high-level meeting in historical context may wish to hunt down the video to see it for themselves.

It was not the first time that a Chinese official made use of Lincoln anyway, and Zhu may have been taking an example from his boss, Jiang Zimen. Then leader of the People’s Republic of China, Jiang was fond of quoting from the Declaration of Independence as well as from Lincoln’s Gettysburg Address. He quoted from these when he met with US officials and found that the references suited his purpose.

This one facet of Chinese culture I find fascinating, and I’ve seen it done often. Businesspersons will take a belief or value held by the other side and use it to their advantage in negotiations. I wonder if the time will ever come when US political leaders will do the same. Instead of quoting Chinese idioms as a means of ingratiating themselves before their counterparts in China, foreign diplomats might want to learn how to use such ancient references as a way to gain political ground.

Obama may want to remind the Chinese of Mencius (孟子), an ancient Chinese philosopher, for example. A contemporary of Confucius, Mencius is arguably the second-most important thinker out of the ancient Chinese past. His thoughts on government are in fact admirable. Something that he believed: “The people are the most important element of a nation. The spirit of the land and grain are next. The sovereign is the least.”

It’s reminiscent of the Gettysburg Address, actually. You know. A government of the people, by the people, for the people…

admin China

Foreign Press & Other Good News

October 14th, 2009

11Poorly Made in China continues to do well. For those interested, a quick roundup of good news from around the world:

1. Bangkok Post. In a recent editorial, the Thai newspaper said that the book is “strongly recommended,” especially for those who want to study Chinese business practices.

2. Financial Times. A brief review was printed along with mentions of two others, noting that there has been a shift from quantity to quality in books on China. An unusual side note: Poorly Made in China was a nominee for the Financial Times and Goldman Sachs business book of 2009. It was exciting there for a while. In the end, just glad to see that we at least made their paper, and pleased that the book was (appropriately) mentioned in the travel section!

3. Germany Chamber of Commerce. In the group’s October-November 2009 publication, the Shanghai-based club had some nice things to say about the book (“strong meat with a sweet note”).

4. Globe and Mail. The Canadian paper wrote about how China has a long way to go in the area of quality control. One of the points from the article: Chinese workers cannot often afford the products that they manufacture. I made a point of it in the book, that this is a contributing factory to quality failures.

5. Business Times (Singapore). “Chronicling The China Rip-Off” was the title of this book review by Victor Fic. He praised the book as a meaningful warning and asked: “Is China listening?” Unfortunately, the article is locked behind a firewall.

6. Audible. Poorly Made in China has been picked up by Audible, the audio company now owned by Amazon.com. It may take a while to produce, but this is good news for those who prefer the sound of a book to the look of it.

You might notice that all of the publications mentioned above are foreign. Not a single American publication. I don’t know why U.S. media has not been on top of this title, but they might have been more aggressive on the reporting– especially given how much is at stake for consumers in America.

admin China